Privacy Policy

1) Who We Are

SupremeOnSale.com (“Supreme Sale”, “we”, “us”, “our”) operates the website located at https://supremeonsale.com.

2) Data We Collect

We collect information to provide our services, process orders, and improve your shopping experience:

• Account & Identity Data: name, email, password (hashed), telephone, shipping and billing addresses.
• Order & Transaction Data: items purchased (e.g., Supreme hoodies, shirts, pants), order totals, payment method, delivery details, communications about your order.
• Payment Data: processed securely by our payment partners (e.g., card brand, last 4 digits, authorization results). We do not store full card numbers.
• Device & Usage Data: IP address, browser type, device identifiers, pages viewed, time on site, referring URLs.
• Cookie & Tracking Data: cookie IDs, preferences, analytics data, advertising identifiers (see Cookies & Tracking below).
• Support Interactions: emails, chat transcripts, fit questions, return/claims submissions.
• User-Generated Content: product reviews, survey responses, waitlist requests.

Sensitive data is not required to shop with us. Please do not submit sensitive personal information (e.g., government IDs) unless we specifically request it for compliance or fraud prevention purposes.

3) How We Use Data

• Provide Services: create and manage accounts, fulfill and deliver orders, process payments, and provide customer support.
• Improve & Personalize: analyze site performance, recommend sizes and products, remember preferences.
• Marketing: send service updates and, with your consent where required, promotional emails or on-site offers. You can unsubscribe anytime.
• Security & Fraud Prevention: detect, investigate, and prevent fraudulent or illegal activity and enforce our Terms.
• Legal Compliance: tax, accounting, and regulatory obligations; responding to lawful requests.

4) Legal Bases (EU/UK)

• Contract: to process orders and deliver your purchases.
• Legitimate Interests: to secure our services, prevent fraud, and improve our site.
• Consent: for non-essential cookies and direct marketing where required.
• Legal Obligation: tax, accounting, and regulatory compliance.

5) Cookies & Tracking

We use cookies and similar technologies to run the site, measure performance, and personalize content.

• Essential: required for basic site functionality, security, cart, and checkout.
• Performance: helps us understand site usage to improve features.
• Analytics: aggregates browsing data to measure traffic and conversions.
• Marketing: shows relevant offers and measures ad effectiveness.

You can manage preferences via your browser settings or the control below.

6) Advertising & Analytics

We may work with analytics and advertising partners to understand performance and show relevant products (e.g., Supreme hoodies, shirts, pants).

• Analytics: page views, events, and conversion metrics.
• Remarketing: display offers based on your interactions with our site.
• Preferences: opt out through our cookie controls or via your browser/device advertising settings.

7) Sharing & Disclosure

We do not sell your personal information. We share data with:

• Payment Processors: to process payments and prevent fraud.
• Fulfillment & Logistics Partners: to deliver orders and manage returns.
• IT/Hosting & Security Providers: to operate and protect our services.
• Analytics & Marketing Providers: to understand performance and run campaigns (with appropriate controls).
• Professional Advisors and Authorities: when required by law or to protect our rights.

We require service providers to handle data under appropriate confidentiality and security obligations.

8) Data Retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods:

• Account data: while your account is active and for up to 3 years after last activity.
• Order records: 7 years (tax and accounting requirements).
• Support interactions: up to 3 years.
• Cookie identifiers: per cookie lifespan or until you delete/opt out.

9) Security

We implement administrative, technical, and physical safeguards appropriate to the risk, including encrypted transport (HTTPS), limited-access controls, and monitoring. No method of transmission or storage is completely secure; please use strong, unique passwords and protect your account credentials.

10) Your Privacy Rights

Depending on your location, you may have rights to:

• Access a copy of your data.
• Correct inaccurate data.
• Delete your data.
• Port your data to another service.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise rights, use the request form below or email [email protected]. We will verify your identity before fulfilling requests.

11) US State Privacy Disclosures

Residents of certain US states (including California, Virginia, Colorado, Connecticut, and Utah) have additional rights under applicable privacy laws.

• Right to know, access, and obtain a portable copy of personal information.
• Right to delete personal information, subject to exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of targeted advertising and certain disclosures. Use our cookie controls or email us.
• California: Right to limit the use of sensitive personal information (we do not use sensitive PI for inferring characteristics).

We do not sell personal information as defined by California law. We may share limited data for “cross-context behavioral advertising”; you can opt out via cookie preferences.

12) Children’s Privacy

Our services are not directed to children under 13 (or 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe a child provided us with personal information, contact us and we will take appropriate action.

13) International Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses and vendor due diligence.

14) Third-Party Partners

We use carefully selected service providers. Examples include:

• Payment: major card networks (e.g., Visa, Mastercard) and payment gateways.
• Fraud & Security: tools that help detect suspicious activity.
• Analytics/Ads: services that measure traffic and show relevant offers.
• Logistics: shipping carriers and return processing partners.

We will update this section if our core processing partners materially change.

15) Do Not Track

Your browser may offer a “Do Not Track” (DNT) setting. Because there is no industry consensus, we do not currently respond to DNT signals. You can manage tracking through our cookie preferences and your browser settings.

16) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the “Last Updated” date. If changes materially affect your rights, we will provide additional notice where required.

17) Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: